New 'Pay-by-Bank' Solution and Open Banking Integration at Dukes

At Dukes, a leading Enforcement and Debt Recovery company in the UK, we constantly seek ways to enhance our service for customers and clients. As part of our commitment to streamlining the repayment process and helping debtors get out and stay out of debt, we proudly announce the implementation of Ecospend’s 'Pay-by-Bank' solution.

Referred to as Online Banking, 'Pay-by-Bank' enables our customers to use their mobile or online banking services for quick payments without disclosing personal information or card data. Each transaction is authorised through bank-level security, ensuring a secure and convenient payment process, thereby minimising the risk of fraud.

Studies have identified society's growing demand for instant access and convenience, steering the evolution toward the cashless society we experience today. This transformation significantly shapes our customers' preferences for debt repayments in terms of when and how.

Last year, we seamlessly integrated Open Banking into our comprehensive list of payment methods, and we’re pleased to see the impact it’s having on the number of payments received.

Watch this space for ongoing enhancements to our service to deliver the best outcomes in the recovery of debt for both our clients and customers.