Award-winning debt recovery and collection
Commercial Debt Recovery Experts
Need help recovering overdue invoices or late payments?
Dukes Bailiffs Limited provides award-winning commercial debt recovery for hundreds of clients across England and Wales.
Our experienced business debt collection agents recover what you’re owed quickly, professionally, and with care for your client relationships.
Instruct Dukes Today!
Trusted. Accredited. Experienced.
As one of the UK’s most respected enforcement agencies, Dukes operates to the highest professional and compliance standards. We are professional members and actively participate in all relevant industry institutions and professional bodies. Memberships and accreditations include:
Professional Recovery Solutions That Get Results
Many business owners hesitate to use a debt collection agency, fearing it may harm customer relationships. At Dukes, we take the opposite approach. Our commercial debt recovery services are designed to safeguard your reputation while securing fast results. From early intervention to late-stage collection, our award-winning agents are trained negotiators who approach every case with professionalism and respect.
Thousands of UK SMEs rely on us to recover unpaid invoices without damaging future business opportunities.
Using a trusted Debt Collection Agency for unpaid invoices shouldn't be a last resort!
The longer an invoice goes unpaid, the less likely it is to be recovered. Debts aged over 90 days drop sharply in collectability. Engaging a recovery specialist early:
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Signals seriousness without being aggressive
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Prevents the debt from becoming forgotten or deprioritised
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Improves cash-flow predictability
Our Debt Collection Process
Our service is firm but fair, built around efficiency and transparency.
Step 1
Formal Notice
Once instructed, we send a professional debt collection letter to your customer, outlining the outstanding amount and payment deadline.
Step 2
On-site Debt Collection Visit
If ignored, a Debt Collection Agent will visit their premises to negotiate payment face-to-face.
Our Agents always request payment in full and will not accept a payment arrangement unless prior agreement with you, the client
Step 3
Fast Remittance
We recover most debts within 7 to 30 days, and cleared funds are remitted to you within 48 hours.
Your dedicated account manager will provide you with weekly updates on the recovery progress.
Once a debt is passed to us, your customers are more likely to engage, reducing the risk of repeat late payments and reinforcing your payment terms.
Know your Debt Recovery Options
Choosing the right recovery route depends on the value of your debt and your relationship with the customer.
Debts under £600
Debt Collection Agents can request payment through letters, calls, and property visits, but cannot seize goods or force entry. This is often the best option for smaller debts or where you want to keep the process simple and non-confrontational.
Debts over £600
For debts exceeding £600, you have two main options:
1. Commercial Debt Recovery (recommended if you wish to maintain a professional relationship)
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This approach focuses on negotiation and resolution, avoiding court action where possible.
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It’s ideal when communication is still open, or you want to preserve future business opportunities.
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Our Debt Collection Agents act as impartial third parties to recover payment efficiently and respectfully.
2. Legal Enforcement via County Court Judgment (CCJ) and High Court
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If the relationship has broken down or you believe your client will not pay voluntarily, you can pursue legal action by obtaining a CCJ.
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Once granted, the debt can be transferred to the High Court and enforced by High Court Enforcement Agents, such as Dukes Bailiffs Limited.
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This route enables asset recovery if the debtor continues to ignore payment requests.
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If your client is likely to go into liquidation, we would not recommend this as viable recovery option.
If you want to preserve your client relationship, start with commercial debt recovery. If payment seems unlikely or the relationship is no longer important, legal enforcement with a CCJ may be your best option.
Why Landlords Choose Dukes Bailiffs for
Business Debt Collection
Transparent
Service
Your account manager will keep you updated throughout every step of the debt recovery process.
No jargon, no hidden fees - just clear communication and visible progress.
Data-driven
Service
We invest in real-time tracing and credit activity systems to locate debtors and assess recovery prospects. If a debt is deemed unrecoverable, we’ll tell you immediately, saving you time and cost.
Nationwide Coverage
With regional offices and Debt Collection Agents located all across England and Wales, we provide a quick, personable commercial debt collection service.
Frequently Asked Questions
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