A Trusted Nationwide Enforcement and Debt Collection Partner
Public Sector Enforcement & Debt Recovery Services
Dukes Bailiffs Limited has worked with 160+ Local Authorities across England and Wales, recovering a variety of enforceable and non-enforceable debts.
We provide award-winning enforcement and debt collection across England and Wales. Our award-winning agents and specialist teams recover debts professionally, whilst supporting the communities we serve.
Instruct Dukes Today!
£36m+
recovered annually - strengthening local authority financial resilience and supporting public services nationwide.
100+
Local Authorities across England and Wales choose Dukes as a trusted partner in council tax, business rates and road traffic enforcement.
32 years
years supporting Local Authorities, delivering innovative, reliable council tax and business rates recovery.
Experience the Dukes Difference
Local authorities are facing increasing budget constraints, putting essential services at risk. Uncollected council tax and business rates and sundry debts mean less funding for the services your residents rely on.
Dukes helps councils recover unpaid debts effectively, ethically, and innovatively. As a family-run, privately owned enforcement company, we offer a flexible, tailored approach to maximise revenue while maintaining positive relationships with your residents.​
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With over 30 years of experience, we combine a modern, customer-focused approach that supports residents, protects vulnerable individuals, and delivers strong outcomes for our clients. From council tax and NNDR to housing and sundry debts and Road Traffic Fines, our certificated enforcement agents and office-based teams work consistently to maximise collection while upholding the highest standards of ethics and compliance.
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With a new generation at the helm, you can trust in our partnership built not only for today’s challenges but also for a reliable service in the years to come.
Public Sector Debt Recovery & Enforcement Services include:
Council Tax Arrears Enforcement
Business Rates Arrears Enforcement
Road Traffic Enforcement, including Bus Lane Fines
Sundry Debt Collection including ASC, HBO and FTA
BID Levy
Aged Debt / Recycled cases
Commercial Rent
Traveller Eviction
Trusted. Accredited. Experienced.
As one of the UK’s most respected enforcement agencies, Dukes operates to the highest professional and compliance standards. We are professional members and actively participate in all relevant industry institutions and professional bodies. Memberships and accreditations include:
Why Local Authorities Choose Dukes
Reliable family-run business that puts people over profits
Multi-award winning service & Enforcement Agents
Unrivalled personalised service
Lowest level complaints
in the industry
Ethical enforcement practices with focus on vulnerability
Seamless transition between contracts
Social inclusion guarantee
Dedicated account management team
Recognised for Excellence
Dukes is proud to be a multi-award-winning enforcement agency, recognised for our innovation, professionalism, and leadership in the industry.
Client Reviews
The support we have received to supplement our in-house Enforcement Agent team has proved invaluable. Providing training for existing staff and additional resources at short notice has had a positive impact on the overall collection rates we have achieved.
Rod Urqhart, Business Rates Manager
An Enforcement Supplier of Choice for Local Authoritites Across England &Wales
We are proud to partner with a growing number of Local Authorities. Recent appointments include:
Our Story & Our Values
Dukes is a privately-owned, family-run business established in 1993. For more than three decades, our stability, independence, and hands-on leadership have shaped a service that is personal, consistent, and built around long-term partnerships.
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Our family culture influences every aspect of how we work. Decisions are made quickly, relationships are nurtured directly by our leadership team, and our focus remains firmly on delivering a high-quality, ethical service for our clients and their communities.
Our Mission
To deliver the best possible outcomes for Local Authorities, Housing Associations and their residents by maximising recovery in a fair, supportive and compliant way.
Our Vision
To continue to be a trusted enforcement partner across England and Wales, creating local opportunities, supporting communities to resolve their debts, and upholding our values as we grow.
Your Trusted Public Sector Enforcement Partner
We’re committed to delivering a fair, ethical and high-performing service that supports both our clients and their communities. Whether you’re exploring a new partnership or reviewing your current SLAs, our team is here to provide guidance, insight and a service built around your priorities.