Dukes Wins Innovator of the Year at the Credit & Collections Industry Awards 2026

Dukes was proud to be named Innovator of the Year (Company) at the Credit Connect Credit & Collections Industry Awards 2026, recognising our continued impact within the UK enforcement and debt recovery services sector.

This award highlights the role Dukes plays as a modern enforcement company delivering professional enforcement services with a strong focus on compliance, customer outcomes and industry improvement.

A modern approach to enforcement and debt recovery

The enforcement and debt recovery industry has undergone significant change in recent years, with greater emphasis on transparency, professionalism, accountability and the fair treatment of customers.

Dukes has been part of that evolution.

As a professional enforcement company operating within the High Court enforcement and civil enforcement space, we have continued to invest in innovation and operational improvement that support better outcomes for clients and customers alike.

Our focus remains on delivering compliant enforcement services that align with regulatory expectations while maintaining efficiency and effectiveness across the recovery process.

Ethical enforcement, professional standards and vulnerable customers

As a High Court enforcement provider, Dukes operates within a highly regulated environment where compliance and customer outcomes remain central to our approach.

Ethical enforcement is embedded throughout our operations, including how we identify and support vulnerable customers across the enforcement and debt recovery journey.

Alongside maintaining high professional standards, we continue to contribute to wider industry discussions around ethical practice and the future of the enforcement sector in the UK. This approach helps strengthen trust and support the continued evolution of modern enforcement practices.

Industry recognition and impact

Being named Innovator of the Year reflects the progress Dukes continues to make across the enforcement and debt recovery sector. The award recognises our ongoing investment in operational improvement and responsible enforcement, alongside our commitment to supporting positive change across the wider industry.

We were also honoured that the judging panel described Dukes as

“setting a powerful benchmark for others in the sector”.

For us, this recognition reinforces the importance of continuing to build trust, strengthen standards and support the future of modern enforcement.

Find out about Dukes

To learn more about Dukes, our approach to ethical enforcement, and how we support clients across debt recovery services, visit our website or get in touch with our team.

We welcome conversations with organisations seeking a professional enforcement partner committed to transparency, compliance, and long-term industry improvement.