Dukes’ Customer Hub has been recognised by CIVEA for its commitment to supporting residents in enforcement, demonstrating how a professional, transparent and empathetic approach can transform engagement at the compliance stage. By focusing on clear communication, early intervention and tailored support for vulnerable individuals, the team helps residents better understand their options while contributing to fairer outcomes and improved service standards across local authority

Dukes, leading UK Debt Recovery Specialists, are celebrating national recognition at the Credit Strategy Collections and Vulnerability Awards. With Laurence Bowden named Agent of the Year and our Contact Centre Team shortlisted alongside Santander, it’s another proud moment for Team Dukes.

Last week was a momentous occasion for Dukes as we proudly attended the esteemed Staffordshire Chamber of Commerce Business Awards. We...

We're thrilled to share that won the ‘Best Enforcement Agent’ award at CIVEA's inaugural awards 2022

'Excellence in Innovation (collection)' Award 2019 Innovation within the recovery sector is key to maximise early engagement and increase...

Business and Industry Today present ‘Debt Collection Company of the Year’ to Dukes Bailiffs Limited in recognition for its unique, ethical a

Recognised by Business and Industry Today, for our commitment to ethical and efficient debt collection services. ‘Providing tailored, person