Dukes’ Customer Hub has been recognised by CIVEA for its commitment to supporting residents in enforcement, demonstrating how a professional, transparent and empathetic approach can transform engagement at the compliance stage. By focusing on clear communication, early intervention and tailored support for vulnerable individuals, the team helps residents better understand their options while contributing to fairer outcomes and improved service standards across local authority

We are proud to be sponsoring the Money Advice Liaison Group (MALG) Conference for the four consecutive year. The MALG Conference, now in...

Earlier this month Chief Executive of the Enforcement Conduct Board, Chris Nichols, returned to our head office for a day with our...