Dukes’ Customer Hub has been recognised by CIVEA for its commitment to supporting residents in enforcement, demonstrating how a professional, transparent and empathetic approach can transform engagement at the compliance stage. By focusing on clear communication, early intervention and tailored support for vulnerable individuals, the team helps residents better understand their options while contributing to fairer outcomes and improved service standards across local authority

Dukes has renewed its Cyber Essentials certification, reaffirming our commitment to protecting client data and maintaining the highest cybersecurity standards. This UK Government-backed accreditation demonstrates that Dukes has robust safeguards in place against common cyber threats, giving clients confidence that their information is handled securely and responsibly.