Dukes Bailiffs - Management Team

Colin Naylor  - Managing Director

The founder of Dukes, Colin is a leading industry expert and has held a bailiff certificate since 1991. Colin uses his wealth of experience to mentor his management and bailiff teams. He is Chairman of the Association of Civil Enforcement Agencies (ACEA) as well as a member of the Enforcement Services Association (ESA). Passionate about developing and maintaining professional standards, he sits on the Professional Standards Management Committee and works closely within the organisation to promote best practice within the Enforcement Industry.

Elaine Naylor - Finance Director

Elaine has 28 years senior management experience incorporating all aspects of administration and finance. She joined Dukes when the company was in its infancy and has been instrumental in ensuring that the business has sustained continued yet profitable growth. Elaine has developed the financial strategies and company procedures that have enabled the ongoing investment in people, systems and equipment.

Suzanne Davy - Operations Director 

Suzanne is responsible for the management of Dukes clients to ensure that all contractual and service level obligations are met. She has held a variety of senior management positions in medium to large organisations, with responsibility for managing large numbers of staff.  With her broad commercial experience, Suzanne's focus will be on ensuring that service levels are met and that the business operates profitably through best practice and process improvements.

Clare Capewell - Business Support Director 

Clare joined Dukes in 1995 and is responsible for the development, implementation and management of Duke's business systems, together with internal training and development.. She plays a major part in ensuring that all client data is integrated into the business speedily and efficiently and performance-monitoring information is available to clients as required. 

Phil Travers - Business Development Manager 

Phil is responsible for the management of Dukes' clients to ensure that all contractual and service level obligations are met. He has a wealth of experience in commercial sales and client relationship management within the public and private sector and is committed to achieving long-term relationships through understanding customers’ needs and ensuring that our performance is in line with expectations and service levels.