New 'Pay-by-Bank' Solution and Open Banking Integration at Dukes

At Dukes, a leading Enforcement and Debt Recovery company in the UK, we consistently strive to enhance our service for customers and clients. In our commitment to streamline repayments and assist debtors in breaking free from debt, we proudly introduce Ecospend’s 'Pay-by-Bank' solution, also known as Online Banking.

As society increasingly leans towards a cashless era, shaping customer preferences for debt repayments, we stay ahead by seamlessly integrating Open Banking into our extensive list of payment methods.

Dukes win 'Digital Transformation Award' at the Credit & Collections Technology Awards 2023

We are thrilled to announce our bespoke Agent scheduling and routing solution, Visit Genius has not only earned us two shortlistings for the 'Innovation' and 'Digital Business Transformation' awards at the Credit & Collections Awards 2023, but has also secured victory in the 'Digital Business Transformation' category.

Achieving Excellence in Data Security: Our Successful Cyber Essentials Re-Assessment

Celebrating a significant achievement, we are thrilled to announce the successful completion of our Cyber Essentials re-assessment. This milestone, following our initial accreditation in 2021, highlights our commitment to data security. The new certification assures our clients and customers that their sensitive data, integral to our operations, is protected against all cyber threats.

The pioneer of ethical enforcement, Dukes Bailiffs Limited, is accredited by the Enforcement Conduct Board

Dukes is accredited by the Enforcement Conduct Board; the independent oversight body for the debt enforcement sector in England and Wales. As the pioneer of ethical enforcement, we support the work that the ECB carries out to achieve its mission to ensure that everyone experiencing enforcement action is treated fairly and protected from bad practices.

Our aim is to recover money for our clients whilst helping debtors get out and stay out of debt through realistic payment arrangements, and fair treatment throughout the recovery lifecycle.

Appointment of 5 year enforcement contract with Eastbourne and Lewes Council

This achievement comes after three years of dedicated collaboration with the councils, during which we efficiently managed their recycled debt.

East Riding of Yorkshire Council appoint Dukes for a four year enforcement contract

This is a significant contract that not only strengthens our Yorkshire presence but also enhances our regional influence as it is positioned beside our long-standing client, Hull City Council.

Revolutionising debtor communication by embracing Chatbots

In the digital age, where instant gratification and swift responses have become the norm, businesses must adapt to evolving customer expectations. At Dukes, we are at the forefront of this communication revolution, harnessing the power of chatbots to provide unparalleled debtor accessibility and support.

Introducing Ian Ferguson IRRV HONS, MA Client Development Manager

Earlier this week, Ian Ferguson joined us in the role of Client Development Manager, North. This role is a new challenge for Ian, following 40 years working in the public sector, specialising in Revenues and Benefits.

Company News, Meet The Team, RecruitmentDukes Bailiffs LimitedJanuary 9, 2023New appointment

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