Below are client testimonials that demonstrate that Dukes has a proven track record in providing exceptional bailiff services, including successfully processing liability orders and Warrants to Distrain.
"North East Derbyshire District Council has enjoyed an excellent working relationship with Dukes for a number of years. They provide a highly professional, quality service which meets the requirements of the Council.
I believe that their success in collecting some very difficult debt is largely down to the fact that they contact and visit our debtors to discuss the debt and payment options available, rather than relying on a standard letter service.
Over the years Dukes have been successful in collecting debt that we believed was uncollectable and their performance has surpassed our expectations."
John Hall, Recovery Manager
North East Derbyshire District Council
"Dukes Bailiffs have constantly delivered as a supplier to the Council (and predecessor council) over the last 16 years, and have proven to be a reputable, reliable and approachable debt enforcement partner with an excellent track record of collecting debt "
Phil Nadolski, Local Taxation Manager
Cheshire West and Chester Council
"we have been using Dukes for nearly 16 years and have found them to be a most excellent service provider. Service is of a consistent and high level and has assisted us in reaching our collection targets…the service has been streamlined and improved…even with this increase we rarely receive any complaints and I feel that this is a reflection of the high quality of service and commitment of the employees of Dukes. "
Andrew Wisely, Principal Revenues Officer,
Cheshire East Council (formerly Crewe & Nantwich Borough Council)
“…the stats…for your information. Seems you are our top performer!”
Cathy Burman, Local Taxation Manager,
formerly of Ashfield District Council
“Dukes have provided Stockport MBC with bailiff services under the Greater Manchester Bailiff Consortium since 2008 and have fully met our service requirements. We have established a very good working relationship and find Dukes staff to be extremely responsive and professional”.
Joan Bailey, Senior Recovery Officer,
Stockport Metropolitan Borough Council
“…seamless transfer from the Stone to St Helens office, no loss of performance…helpful staff”.
Brenda Abell, Senior Revenues Officer,
Cheshire West & Chester Council (formerly Vale Royal Borough Council)
“Unrivalled knowledge on all aspects of the laws of debt recovery and always happy to assist us in some of the more complex areas of distress. Their commercial rent recovery teams have taken on some, as we thought 'lost causes', but managed to get more than satisfactory results. We have used Dukes for over 15 years and we feel that they are an extension of our own business ”.
Rob Elliott, Partner,
Butters John Bee
“I have always been extremely pleased with the service provided by Dukes…I particularly value the fact that ‘difficult’ cases can be discussed on the telephone prior to issuing the instructions”.
Innes England (Managing Agents)
“We have always found Dukes to be extremely professional in all of our dealings with them and more importantly with our tenants. We have used their services for many years now and have no need to look anywhere else for our Bailiff provider as we truly believe that we are working with the best in the business”.
Alex Barton, Managing Director,
JBH Property Consulting Ltd (Chartered Surveyors)
“We have been using the services of Dukes Bailiffs since 2006. On all occasions we found Dukes to be professional, courteous and knowledgeable. Their prompt response to our request for assistance has been of great help in our being able to fulfil our management responsibilities on behalf of our clients and we have no hesitation in recommending Dukes to others”.
David R Johnson, Partner,
Readings Hope and Mann
“Efficient, pragmatic and effective. Couldn’t have asked for more”.
James Phillips, Partner,
APB - Commercial Property Consultants
“When the big guns are needed then Dukes take some beating.”
Mike Osborne, Managing Director
MOP - Mike Osborne Properties
“We are very pleased with the service provided by Dukes which has produced positive results for us. They are very approachable and offer a service which meets our needs.”
Zakir Hussain, Recovery Manager