Colin Naylor  - Managing Director

The founder of Dukes, Colin is a leading industry expert and has held a bailiff certificate since 1991. Colin uses his wealth of experience to mentor his management and bailiff teams. He is Co-Chairman of CIVEA (Civil Enforcement Association) and is passionate about developing and maintaining professional standards. He sits on the Professional Standards Management Committee and works closely within the organisation to promote best practice within the Enforcement Industry.

Elaine Naylor - Finance Director

Elaine has 28 years senior management experience incorporating all aspects of administration and finance. She joined Dukes when the company was in its infancy and has been instrumental in ensuring that the business has sustained continued yet profitable growth. Elaine has developed the financial strategies and company procedures that have enabled the ongoing investment in people, systems and equipment.

Clare Capewell - Business Support Director

Clare joined Dukes in 1995 and is responsible for the development, implementation and management of Duke's business systems, together with internal training and development. She plays a major part in ensuring that all client data is integrated into the business speedily and efficiently and performance-monitoring information is available to clients as required.

Phil Travers - Sales & Marketing Director

Phil is responsible for the management of Dukes' clients to ensure that all contractual and service level obligations are met. He has a wealth of experience in commercial sales and client relationship management within the public and private sector and is committed to achieving long-term relationships through understanding customers’ needs and ensuring that our performance is in line with expectations and service levels.

Phil has recently steered Dukes' through a rebranding campaign, strenthening the company's profile in both sector and vertical media.

John Farrell – Business Development Associate

The former Head of Corporate Finance and ICT at Sefton MBC and 2010/11 President of the Lancashire & Cheshire Association of the IRRV, John has over 36 years' senior management experience within revenues, benefits and finance services in metropolitan local authorities.

During his local government career, John occupied a number of high profile roles including Head of Revenues & Benefits, Assistant Finance & ICT Director, and most recently Head of Corporate Finance and ICT. He has significant experience in managing large scale organizational change, and in particular change requiring doing more with fewer resources. In his last role he was responsible for managing a successful corporate budget reduction of £44 million in 2010/2011.