About Our Bailiff Services
Established in 1993, Dukes Head Office is located in Stone, providing an ideal base to offer bailiff services including a national recovery, enforcement and tracing service.
Working in partnership with a number of Local Authorities and Commercial Clients, Dukes has gained a reputation for being highly responsive to client needs and providing a consistently high level of performance.
Experienced people, Intelligent Debt Recovery Systems
The Senior Management Team has significant experience within the bailiff and debt recovery industry. This knowledge is cascaded throughout the business to ensure that you will benefit from our expertise and receive excellent service at all times.
Dukes recognises that people are their most important asset and are very proud to have achieved Investor in People status in 2009.
Dukes has invested in IT to provide comprehensive yet easy to use contact systems to ensure that information is transparent and accessible throughout the business and by clients at all times. In addition, telephone calls are recorded to ensure customer service compliance and effectiveness.
Through regular client liaison and feedback, Dukes’ bailiff services remain flexible and responsive to the changing needs of clients.
Key People - See information about Duke's Bailiffs Management Team
The Bailiff Team - Professional Civil Enforcement Officers
The bailiff staff are carefully selected and trained. They undergo a rigorous training programme prior to certification. Many members of the team have over 10 years experience at Dukes and take part in ongoing training and development activities designed to ensure that all bailiff services are carried out with strict adherence to current guidelines.
Dukes’ understands that, for debtors, engaging with bailiffs can be a worrying and emotional experience. The role of the bailiff team is to achieve the best results for clients whilst taking a fair approach with debtors and acting appropriately in cases of genuine hardship.
Discreet Vehicle Fleet
Due to the sensitive nature of bailiff services, all Dukes’ vehicles are plain silver and do not display corporate markings or logos.
You can be sure that using Dukes bailiff sevices will ensure an efficient and professional resolution to your debt recovery problems.
